Retail Store Now Open from 9am - 5pm (Mon-Fri) / Website and
Telephone Sales Call Tel: 0330 179 7673

Retail Store Now Open from 9am - 5pm (Mon-Fri) / Website and
Telephone Sales Call Tel: 0330 179 7673

Customer Service

At Chatworth Web we are always looking to improve our service to make it as stress-free as possible. We know that is not always possible but if you think we can improve our services in any way please feel free it email us using the support page. Support

  • Shipping & Delivery
  • Returns & Replacements
  • Ordering
  • Payment, Pricing & Promotions
  • Viewing Orders
  • Updating Account Information

Shipping & Deliveries

To track your order please use the tracking number on your invoice and search for the latest updates on the courier’s website using the link below. If you need any more information please contact us on the Support pages and we will be happy to help. 

Please Note

Unless specified during purchase all deliveries are 1-3days delivery

CourierWebsite
FEDexTrack your order

Returns & Replacements

For all returns ( unless listed below) please contact support to arrange an RMA. 

Laptops , Printers & Monitors

For all Laptop, Printers & Monitors please arrange a collection direct the manufacturer. These details can be found within the packaging and can also be found on the manufacturer’s website.

Some useful links (note that not all manufacturers sites are listed below. If you need help finding the correct page please contact support)

ManufacturerWebsite
MSIhttps://www.msi.com/page/warranty/
Asushttps://www.asus.com/uk/support/
Gigabytehttp://uk.gigabyte.com/Support
Nvidiahttp://www.nvidia.co.uk/Download/index.aspx?lang=en-uk
AMDhttps://support.amd.com/en-us/download
Intelhttps://www.intel.co.uk/content/www/uk/en/homepage.html
Benqhttp://www.benq.co.uk/

Updating Account Information

To update any of your account information all you need to do is log into your account and you can update your information. It’s that easy, but if you would like help with this we are always happy to help just contact us using the support page.

Scroll to Top